
This section contains feedback specific to technical support provided either via Email or via the MRT website, or Post here on True Local website.
MRT values feedback, good OR bad!That’s how we learn We also independently engage a company to call all our clients within 3 days of any work that we complete to ensure all is ok and then to measure ourselves.If we cant get thru to you after 3 phone call attempts we will then send you a letter to show we care.We then send a SMS message in 7 days to check again and then in 90 days we send a message to give you and your car a FREE checkover
The best type of thank you we can get is when a client trusts us to recommend a friend. Above is a graph illustrating exactly how we constantly exceed our goal of 8 out of 10 for excellence, when measured by the independent company.
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